Careers

Summary:

Responsible for the provision of consulting services related to his/her areas of expertise. Consulting services may be rendered for prospects, clients, internal purposes, and for other entities as required by SCCPI. Consulting services include, but will not be limited to, designing, developing and/or supporting new solutions to address gaps between business requirements and the proposed solution.

Key Responsibilities:

• Perform consulting services within area of specialization
• Key system requirements gathering (project scoping
• Blueprinting
• Business process re-engineering
• Systems Analysis
• Systems Configuration
• Integration
• Testing
• End-user training
• Documentation
• Post implementation support
• Achieve average chargeability targets and/or productivity to the extent possible by accepting and executing assignments related to the following:
  - Consulting
  - Support
  - Pre-sales
  - Training
  - Internal activities
  - And others the company deem fit to assign
• Meet and possibly exceed customer’s expectations
• Work efficiently and smartly with the project team members, managing own areas of responsibility to the satisfaction of the project manager/team members
• Continuously improve technical expertise
• Maintain professionalism and work ethics as befits a Supply Chain Consulting Consultant

Qualifications:

• At least 3 years experience in any of the following modules:
  - ABAP
  - BASIS
  - Financials and Controlling (FI/CO)
  - Human Resources (HR)
  - Materials Management (MM)
  - Sales and Distribution (SD)
  - Plant Maintenance (PM)
  - Production Planning (PP)
  - Quality Management (QM)
  - Project System (PS)
  - Exchange Infrastructure (XI)
  - Real Estate (RE)
  - Workflow
• Minimum of 2 full cycle implementations (end-to-end)
• Experience in roll-outs, upgrades and support
• Good communication skills
• Excellent interpersonal skills

Supply Chain Consulting is seeking a proactive and result driven presales consultant to assist the sales director to drive license sales of the Viewlocity products in South East Asia. The successful candidate requires strong domain and technical expertise in supply chain and logistics and preferably experience in selling and implementing supply chain solutions in the Asia Pacific market place.

Criteria:

The Presales Consultant will be tasked with supporting the sale of Supply Chain Consulting’s products and implementation offerings across Asia Pacific with a South East Asia focus. Primary responsibilities will include the following:

• Leverage supply chain knowledge and consulting skills to facilitate the development of extended supply chain solutions for prospective customers
• Define solution related use cases, configure the product and conduct demonstrations to prospects
• Identify project scope and prepare proposals to meet client specifications
• Receive, analyse and assist with responding to tenders, Requests for Information and Requests for Proposals, effectively utilising available global  resources
• Create business case scenarios and prepare financial pricing models to support solution proposals
• Configure applications for customer specific product demonstrations supporting proposed supply chain solutions
• Analysis and description of customer specific requirements and high-level implementation plans
• Perform ongoing assessment, analysis and improvement of customers’ supply chain
• Presentation of solutions to potential customers
• The Pre-sales Consultant may be asked to support implementations in the region on a periodic basis

General Requirements

• Minimum of 5 years experience in a supply chain consulting or similar internal business role with exposure to business processes improvements and the application of enabling technologies
• Minimum 5 years experience within CPG, manufacturing or logistics organizations in a supply chain role
• Minimum 3 years experience configuring and implementing supply chain or similar technologies, ideally associated with the technical requirements outlined below
• Experience with global supply chains, trading partner integration and messaging standards (EDI, Rosettanet) will be regarded highly
• Ability to work with members of the senior management team to set strategies and mange sales processes
• Ability to function effectively in virtual teams that could be across the region or around the world
• Ability to communicate effectively across all levels of the organization (oral and written)
• Strong analytical aptitude, ability to perform analyses where information is difficult or impractical to obtain
• Good consultative selling skills, Excellent communication and facilitation skills in English
• Ability to travel extensively - up to 50%
• Degree Holder

Technical requirements

This role is equally technical in nature and it is required that the candidate has, at a minimum, sound working level experience with the following technologies:

• Any programming languages, for example Java, C, C++, shell script, is desirable. Java knowledge is preferred.
• XML/XSLT, html and ISP technologies
• J2EE development environment and components preferably in a Weblogic or Websphere environment
• SQL language
• Oracle databases

Purpose of Position:

Responsible for design and development of our product offering, as well as assisting with any technical activities as they relate to the deployment and support of our J2EE application offerings.

Key Responsibilities:

• Responsible for analysis, design, development, and implementation of supply chain management solutions.
• Communicate design decisions to team members, especially junior and mid-level. Provide training on chosen implementation methods when necessary
• Identify project scope and prepare proposals to meet client specifications
• Coordinate with Architecture Group to design and implement system changes
• Prepare technical documentation of product components.
• Conduct unit testing and integration testing for functionality and limits.
• Participate in code reviews with development team members. When able, recommends changes to support best practices, adherence to performance requirements, and easy maintainability.
• Perform ongoing assessment, analysis and improvement of customers’ supply chain
• Participates in product design meetings with management and architects.
• Participates in project planning process to identify tasks, determine levels of effort, and indicate dependencies.
• Participates in walk-throughs with team members to ensure functionality is complete and unit tested before handoff to QA.
• Develop knowledge and proficiency in a wide array of tools and technologies including Java, XML, XSL, JSP, Database Server and Application Server technologies.

Purpose of Position:

Participates in product development lifecycle activities including use case and requirements review. Evaluates processes, deliverables, and products against quality standards and practices. Analyzes data. Logs and tracks issues. Applies quality methods and tools. Investigates quality issues. Communicates findings. May lead and direct the quality assurance activities for a project. Develops, maintains, and updates manual and automated scripts. Assists in developing and managing quality assurance standards. Defines and tracks quality assurance metrics such as defect densities, open defect count, and defect trend analysis. Reviews quality control procedures. Research and recommend changes or improvements. Maintains documentation and reports. Conducts inspections and audits. Supervises junior and mentors junior team members, and coordinates with Senior Business Analyst

Key Responsibilities:

• Assisting in the delivery of the application/solution. This includes communicating the product requirements for the development team, supporting the QA team in the evaluation and testing of the application, and working with senior management to ensure that defined product requirements have been met.
• Gaining full knowledge and understanding of the assigned application system (product). This includes the design, integration, and implementation processes used in conjunction with the system (product).
• Assisting Quality Assurance with the development and maintenance of automated testing tools and quality assurance standards, processes, and procedures.
• Learning a wide variety of quality assurance tools, hardware platforms, operating systems, databases, and communication protocols.
• Learning a wide variety of supply chain management and eCommerce concepts.
• Assisting Development with the analysis, design, and construction activities.
• Supervise and Mentor Junior QA team members
• Perform ongoing assessment, analysis and improvement of customers’ supply chain
• Presentation of solutions to potential customers
• Coordinate with Senior Business Analyst and other Product Management team members to plan QA tasks and other activities required to further enhance the quality in all domains.

Purpose of Position:

Participates in product development lifecycle activities including use case and requirements review. Evaluates processes, deliverables, and products against quality standards and practices. Analyzes data. Logs and tracks issues. Applies quality methods and tools. Investigates quality issues. Communicates findings. May lead and direct the quality assurance activities for a project. Develops, maintains, and updates manual and automated scripts. Assists in developing and managing quality assurance standards. Defines and tracks quality assurance metrics such as defect densities, open defect count, and defect trend analysis. Reviews quality control procedures. Research and recommend changes or improvements. Maintains documentation and reports. Conducts inspections and audits.

Key Responsibilities:

• Assisting in the delivery of the application/solution. This includes communicating the product requirements for the development team, supporting the QA team in the evaluation and testing of the application, and working with senior management to ensure that defined product requirements have been met.
• Gaining full knowledge and understanding of the assigned application system (product). This includes the design, integration, and implementation processes used in conjunction with the system (product).
• Assisting Quality Assurance with the development and maintenance of automated testing tools and quality assurance standards, processes, and procedures.
• Receive, analyse and assist with responding to tenders, Requests for Information and Requests for Proposals, effectively utilising available global  resources
• Learning a wide variety of quality assurance tools, hardware platforms, operating systems, databases, and communication protocols.
• Learning a wide variety of supply chain management and eCommerce concepts.
• Assisting Development with the analysis, design, and construction activities.

Purpose of Position:

Under general supervision, provides advanced technical support to company’s user base for assigned product(s), answers questions on function and usage of product. Possesses great depth and breadth of product knowledge and user’ applications. Assists and mentors junior team members.

Key Responsibilities:

• Provides direct support of customer questions or problems via email or telephone in the areas of system configuration/setup, product functionality and bugs/enhancements.
• Manages support case lifecycles from inception to resolution. This includes maintaining an information trail on actions taken within the support case management tool, appropriate referral to other service areas, follow-up, testing and troubleshooting.
• Facilitates resolution of clients’ problems in all areas of products.
• Assists with testing of patch /maintenance releases.
• Participates in process improvement initiatives; provides guidance to less experienced engineers.
• Participates in communications working with Product Development, Product Management, and with consultants in the field to provide important product feedback by communicating customer problems, requirements and proactively providing input to product enhancements and design
• Participates in or manages internal projects as required by management. This includes projects such as the Support Services’ web site administration, page development, and self-service capabilities.
• Develops and maintains a proficiency in Support policies, procedures, tools, and supported products.
• Completes other duties as assigned.
• Mentors and assists junior team members, providing guidance on support procedures and help with troubleshooting when needed

Purpose of Position:

Under general supervision, provides advanced technical support to company’s user base for assigned product(s), answers questions on function and usage of product. Possesses great depth and breadth of product knowledge and user’ applications.

Key Responsibilities:

• Provides direct support of customer questions or problems via email or telephone in the areas of system configuration/setup, product functionality and bugs/enhancements.
• Manages support case lifecycles from inception to resolution. This includes maintaining an information trail on actions taken within the support case management tool, appropriate referral to other service areas, follow-up, testing and troubleshooting.
• Facilitates resolution of clients’ problems in all areas of products.
• Assists with testing of patch /maintenance releases.
• Participates in process improvement initiatives; provides guidance to less experienced engineers.
• Participates in communications working with Product Development, Product Management, and with consultants in the field to provide important product feedback by communicating customer problems, requirements and proactively providing input to product enhancements and design
• Participates in or manages internal projects as required by management. This includes projects such as the Support Services’ web site administration, page development, and self-service capabilities.

Purpose of Position:

The web UI designer is responsible for driving overall UI design for all Viewlocity products. The position involves close interaction with product management and product architects. Job duties include creating prototypes, proof of concepts as well as the website user interface.

Key Responsibilities:

• Driving UI design from a useability perspective
• Prototyping design concepts keeping user
• Developing design templates that can be used in product development
• Create design for collaterals and other marketing documents
• Design suggestions with prototypes for improvements in web site